For further assistance, please reach out directly to your financial institution at the number on the back of your debit card. Let us know how we can help you with Zelle ®. Below are support categories to help you find answers to your questions and contact Zelle® Support. May 7, 2024 · Find out how to handle disputes with Zelle®️ transactions. Discover what options are available if you encounter issues with a payment sent or received through Zelle®️. May 10, 2023 · How to resolve a problem with Zelle Zelle’s banks are also generally unhelpful. You’ll need to apply pressure to the executive contacts. Please see our guide on how to get your money back from a Zelle scam or accidental money transfer. Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager. We care about Zelle Fraud/Unauthorized Transaction: Choose and complete this form to report a Zelle transaction that you did not initiate or authorize another person to initiate. This detailed guide shows you how to report unapproved activity through your bank or the Zelle app. Learn the proper steps to file a claim, protect your funds, and get support from the right If the recipient is not registered for Zelle®, you can cancel the payment through digital banking. See: How do I edit or cancel a one-time Zelle® payment? If the payment is completed or you can't contact the recipient to retrieve your funds, you can file a dispute. To get started, call us anytime at 800-USBANKS (872-2657). We accept relay calls. Jan 23, 2025 · Payment failures are frustrating and can affect your business operations. We look at possible reasons your Zelle payment failed and how to fix it. Contact us for assistance with app enrollment, payment related questions or other issues while using the Zelle® app. How do you pronounce Zelle ®? Zelle ® rhymes with “tell” – as in tell your friends and family to use Zelle ®. Phonetic spelling:

Zell or /zel/ Report a Scam If you have been a victim of fraud or scam you may use the form below or call us at 1-844-428-8542 to report your experience. It is important that if you are enrolled in Zelle® through your bank or credit union to report the transaction directly to your bank or credit union. A scam is when you knowingly send money but do not receive what you expected in return. For example